FAQ
POINTS
You earn Rep points by promoting Karmaloop with your rep code that customers enter your at checkout. Posting your rep code in profiles and on blogs, distributing flyers, and sending out tweets, IMs and emails with your rep code will also help you earn points
You earn 50 points for every $10 your people spend using your rep code. You can use it as points towards cash for your pocket or as points for clothes on your back. The point value changes according to how you choose to use it.
Example: Sally spent $20 on a hot new tee from Karmaloop using your rep code…
You earn: 100 points= $1 cash or (your choice) $1.50 off of Karmaloop clothes
Aside from sales, as an active rep you can also earn points by submitting sticker, flyer and banner designs: 250 points towards cash/ 375 points towards clothes; Street team pictures: 200 points towards cash/ 300 points towards clothes; and winning monthly contests can also help you earn points and/or gift codes.
Log into your account and scroll down to where it says “View Your Point History” in order to see all of your accumulated points. By clicking on “Redeem Your Points” you can convert them to cash or use them for clothing.
How long do points remain Pending for? What determines if points are approved or canceled?
Points can remain pending for up to 21 business days. We ensure that all sales are 100% successful and all aspects of the order are successful (from payment processing, to shipment, to no returns, etc.). In the event an order placed with your rep code is canceled, the pending points from that sale will be canceled as well.
Pending points are “pending” to allow the return policy to expire. An automatic system makes sure the order is successful, and then the points will be “approved” and available for you to redeem.
Points can remain pending for up to 21 business days. We ensure that all sales are 100% successful and all aspects of the order are successful (from payment processing, to shipment, to no returns, etc.). In the event an order placed with your rep code is canceled, the pending points from that sale will be canceled as well.
If they were from an order, it is because the order was unsuccessful. The customer could have canceled the order; the item could have been out-of-stock, etc. If they were from creative uploads, you didn’t meet the criteria outlined under Submissions.
You don’t earn points for your own purchases. After all, the whole point of the program is to spread awareness and bring new people to Karmaloop!
REDEMPTIONS
1 point = 1 cent in cash or 1.5 cents in clothing
| Points | Cash | Clothes |
| 100 | $1.00 | $1.50 |
It’s very simple! Just sign into your account and click on “Redeem Your Points.” There you can choose how you would like to use your accumulated points. To issue yourself a gift code, simply choose that option. You also have the option to use your points to issue your gift code to a friend, should you wish to do so. Once you issue your gift code, your account will automatically be updated with your new gift code.
Once your code is successfully issued, you will be able to use it towards purchase at Karmaloop.com by typing in your gift code at time of purchase in the space that says “Promo Code/Gift Code.”
Payments are sent out for processing on the first and third Monday of every month. Payment will follow one to three business days later.
Why haven’t I received my PayPal payment yet?
Can I consolidate or combine gift codes?
Yes – this is actually done automatically for your convenience. Once you issue yourself your first gift code, your gift code will automatically add more value to that same existing code whenever your chose the “send myself a gift code option”. If you have two separate gift codes and would like them combined – please contact customer service or email shelton@karmaloop.com with the GC’s you wish to combine.
Can I create a gift code with a different code to give to somebody as a gift?
Yes – simply chose the “Send Gift Code to a Friend” option and enter their email.
SUBMISSIONS
In order to submit or upload any creative content you must be an Active Rep.
An Active Rep is any rep who has successfully made $50.00 in sales during any 90 day period. Reps may not submit or upload any creative content onto any Karmaloop website unless they have made a minimum of $50.00 in sales during any 90 day period.
Oops, I became an Inactive Rep! How do I reactivate my account?
Get back out there and do your thing! Rep harder than ever and reap the rewards! Once you’ve successfully made $50.00 in sales in any 90 day period, your account will become Active again, and you’ll be back in the game!
Banners: Maximum of 2 banners that must include YOUR rep code and Karmaloop.com
Flyers: Maximum of 2 flyers that must include YOUR rep code and Karmaloop.com
Stickers: Maximum of 2 stickers that must include YOUR rep code and Karmaloop.com
Street Team Pics and Posts
You have a maximum of 10 uploads for both categories. You can upload either or combine to a maximum of 10 uploads.
Street Team Pics: must be a picture that includes flyers, stickers, etc. with YOUR rep code on it
Posts: must be a screenshot of YOUR rep code displayed or advertising Karmaloop on the web
Any material that is stolen or unrightfully taken from other reps will be rejected.
It generally takes one to two business days for submissions to be approved.
GENERAL REP INFO
They will receive 20% off of their first purchase at Karmaloop and 10% off of every other purchase. If they combine the Rep Code with a Promo Code (ie: a Free Shipping code) the Rep Code will take another 1% off and you will still get credit for the sale.
Yes – but you will have to generate $150 worth of sales before we will send you stickers and/or flyers. You can print out your first round of flyers and/or send out emails with your link or posting it on blogs or profiles on online networks. If you have reached this threshold and would like physical flyers, please email: Shelton Contact URL Link Inserted.
If your rep code is not generating the discounted amount, please check with your customers and make sure they are: a) are using the right code; b) are not using the code in conjunction with other promotional codes; c) entering it in the correct place, and; d) not using the code on a limited edition or brands that don’t allow the use of rep codes. They should enter your code in the space that says “Rep Code” NOT “Promo Code/ Gift Code.” Please note that if your rep code is used with another code the discounted amount will only be 1%.
The reps that are the most successful are the reps who are the hungriest and the most creative! If you can dream it – you can achieve it! Some of the best reps have their own blogs, online magazines, websites, forums, YouTube video channels, Twitter, Facebook, MySpace, AIM Profile, Email signature, etc. all mentioning their KRP code! The sky is the limit! You can literally earn however much you want! It’s all yours for taking! Now go out there and kill it!
KRP TWITTER: www.twitter.com/KarmaloopKRP
KRP FACEBOOK DISCUSSION: http://www.facebook.com/topic.php?uid=6560321844&topic=8746
Rep Program Manger & your friend at Karmaloop,
Shelton Mpala
Twitter.com/sheltonmpala
Karmaloop Rep Team 
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